Assistant Personal Training Manager, Vancouver

Overview

OUR STORY

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle, Equinox Hotels and Equinox Media are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

OUR CODE

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them, and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others, then we are excited to discuss career opportunities with you.

Job Description

Overview:

The Assistant Personal Training Manager is a special assignment opportunity who is a leader of operational excellence at the club level for the PT Department, reporting to the Personal Training Manager.  He/she/they support team culture to drive the business. Assistant Personal Training Managers should be goal oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent.

The Assistant Personal Training role is a three-to-six-month special assignment, which will be evaluated regularly during the course of an organizational pilot. At the concision of the pilot, the Assistant Personal Training Manager will engage in, and provide feedback on pilot effectiveness and review the continuation of the special assignment, in which the Assistant Personal Training Manger would be placed into a comparable role within the Personal Training Dept.

Business Leadership:

• Pipeline management including daily cleanup and phone calls
• Perform daily session audits on both complimentary and paid services and provide timely and constructive feedback
• Support relationships with Operations and Sales leveraging Chalk Talk as a guide
• Ability to forge meaningful relationships with key club leaders and identify partnership opportunities to support and key PT initiatives
• Assist with business performance by supporting the monthly action plan

• Hold the team accountable for branded, quality member interactions i.e. Fitness Specialist Hours, Special Events etc.
• Collaborate with Personal Training Manager to craft and execute a meaningful monthly trainers’ forum (meeting)
• Champion Personal Training service standards by engaging in Club Membership to seek feedback and identify areas of opportunity to course correct or establish best practices on delivering a category of one member experience

Operational Management:

• Maintain PT presentation standards including Bio Boards, Nametags and Uniforms
• Support team payroll and ensure time & attendance compliance
• Performance Management (Formally and informally) of Coaches
• Equifit administration and communications
• Support new Coach onboarding, administration and logistics
• Demonstrate a sharpening business acumen, identifying trends and insights to increase profitability
• Support all operational SOPs including administrative duties associated with client outreach and staff accountabilities
• Achieve and maintain team headcount target through active management of the interview process

Supporter of Team Culture:

• Ongoing Coach development that would support the personal training development meeting
• Acts as the Manager on Duty when Personal Training Manager is not in club 
• Mentor and develop ramping Coaches

Support and foster team commitment to ongoing education opportunities to ensure high standards and delivery of quality programming

Qualifications

Position Requirements:

• Current national certification, CPR/AED, First Aid. Exercise Science or Sports Management Degree preferred. 
• Proven ability to drive revenue, including sales skills with specific focus of attracting new clients and retention.
• Desire to grow into a future PT leader, with an interest and passion for developing the PT business
• Proven ability to hire and develop staff through creating accountability and purpose driven goals
• Collaborative leadership and strong desire to interact with members, clients and staff.
• Leadership experience in an educational, fitness or management setting (one year minimum preferred).
• Excellent written and verbal communication skills.
• Demonstrated time management and prioritization skills.
• Enthusiastic, passionate and knowledgeable regarding the fitness industry.
• Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.