High Performance Living
Membership Sales Advisor, London
London, United Kingdom
Overview
As a Membership Advisor, you are an Equinox brand ambassador. You are passionate about living a healthy lifestyle through fitness and wellness, and excited about helping others by encouraging their potential. With guidance and support from the club’s General Manager and Regional Sales Director, you crush sales goals for yourself and the team. As the expert on all of the club’s amenities, features, and programs, you’re responsible for building lasting relationships with prospective and current members, ensuring they’re maximizing their Equinox experience. We invest in your development. For nearly 30 years, we’ve hailed as the leaders in establishing a high-performance sales culture through Training and Development. Get ready to master sales through a luxury lens and enhance your sales skills to new heights.
- Full Time
- Entry to Mid Level
- No Travel
Success Profile
What makes Membership Advisors at Equinox successful? Check out the top traits we’re looking for and see if you have the right mix.
- Competitive
- Goal-oriented
- Confident
- Proactive
- Enthusiastic
- Team Player
Description
Membership Sales Advisor, London
OverviewOUR STORY
We are a company with integrated luxury and lifestyle offerings centered on Movement, Nutrition and Regeneration. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle, Furthermore, and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Within our portfolio of brands, we have more than 200 locations within every major city across the United States in addition to London, Toronto, & Vancouver.
OUR CODE
We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.
If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.
Job DescriptionMembership Advisors are responsible for achieving or exceeding individual sales goals, renewals and ancillary service goals by pre-planning the month with strategic outreach, in-club lead generation and securing member referrals. Under the management of a General Manager, the support of a Regional Manager and a sales team of 3-4 individuals, Advisors must display, have knowledge of and participate in all the club's services, programs, and products. Advisors must keep current in knowledge of key competitors by staying abreast of trends and “shopping” competitors to compare facilities and sales trends. Above all, Advisors must have the ability to build rapport and lasting relationships with prospective and current members in order to build a strong referral base and retain members.
RESPONSIBILITIES
- Responsible for selling club memberships
- Prospect new business and clients
- Host events and workshops for in-club lead generation
- Achieve or exceed individual sales goals, renewals and ancillary service goals
- Conduct pre-planning activities each month including strategic outreach, for securing member referrals
- Build rapport and lasting relationships with prospective and current members
- Under the leadership of a General Manager, the support of a Regional Sales Manager and a sales team, Advisors must display, have knowledge of and participate in all the club's services, programs, and products
- Previous sales experience preferred
- An entrepreneurial spirit
- Confidence to perform on an incentive based salary
- Excellent verbal and written communication skills
- Enthusiastic, energetic, personable and friendly disposition
- Personal passion for health and fitness
- Enjoy working within a team
- Strong time management skills and practices
- Willing and able to work evenings, weekends and holidays
COMPENSATION AND BENEFITS
- Base salary along with sales commission opportunities for:
- New membership sales (no cap)
- Renewal membership sales
- Ancillary sales (Spa, Personal Training, Pilates)
- Team sales achievements (club and market opportunities)
- We offer competitive salary, benefits and industry leading commission opportunities for club employees
- Complimentary Club membership
- 30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café’ services and Shop items
Pay Range: £26,000-40,000 annual fixed compensation. Variable bonus and commission plans allow for a potential total compensation of £61,500-77,000 for reaching sales targets
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the UK.
Total
Rewards
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Medical, Dental, Vision, HSA and FSA, including mental health coverage
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Retirement planning options, including employer matching 401K
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Complimentary Equinox and Equinox + membership and access to our global network of state-of-the-art facilities
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Membership discounts on Equinox products and services
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Base salary + commission on all sales (no cap)
A CLEAR PATH FOR CAREER GROWTH
At Equinox, our training and development doesn’t stop with Membership Advisement. With a well-defined career path, many of our Membership Advisors find themselves moving through the organization across many different roles. The most popular paths follow a leadership track towards Sales Management, Operations Management, and Corporate Sales. However, our Advisors have been known to explore as diverse areas of our business as Sales Operations, Marketing, Real Estate, and even Business Analytics, to name a few.
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HONORING THE EXCEPTIONAL
At Equinox, we recognize that our Membership Advisors truly drive our business and we both recognize and celebrate their success. At our Annual Sales Forum—an awards ceremony where nominees and winners are recognized for their performance across categories—you’ll have the opportunity to see the global Equinox team in action and celebrate our accomplishments as a community.
“I never imagined I would have a career in sales, but I believed in the brand and therefore I wasn't selling; I was delivering the member experience that drew me into Equinox in the first place. I also never expected I would have so much fun at work. We fight hard, we celebrate big, and we are a genuine family.” -Abbas, Membership Sales Advisor
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