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IT Infrastructure Engineer - SoulCycle

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IT Infrastructure Engineer - SoulCycle

Overview

Who We Are

We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us—we’d love to have you.

Our Mission

To foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we’ll work nonstop to embrace and create change. Because nobody is equal until everyone is equal.

Job Description

SoulCycle seeks an IT Engineer to join a small team dedicated to: improving and maintaining our IT infrastructure and implementing new technologies that serve our employees and create new experiences for our customers. Our new IT Engineer will contribute to an unprecedented transformation of our studios, and will be presented with the opportunity to conceptualize, design, and oversee the roll-out of changes to our 90+ locations. IT Engineers work closely with our IT Operations team members, providing them with support tools and instruction to ensure their continued success and growth, and troubleshooting escalated issues alongside them. They are responsible for the systems that provision and maintain our clients and servers, and administer the technologies that keep SoulCycle running.

ROLES AND RESPONSIBILITIES:

  • Maintaining internal application servers that run a range of services, including identity management, client configuration and maintenance, file sharing, SFTP, and log collection
  • Maintaining and improving network infrastructure at our corporate offices and studios
  • Ensuring that our networks and clients are securely configured and PCI compliant
  • Keeping clients updated and configured via management tools
  • Helping to improve and carry out processes that ensure PCI compliance, such as internal and external scans and vulnerability remediations, and helping to collect and submit PCI documentation annually
  • Monitoring our systems and networks for security concerns and operational issues
  • Planning and overseeing the rollout of changes to our 90+ locations
  • Creating policies and frameworks that empower our users and peers on the IT team
  • Establishing and managing integrations with 3rd-party platforms

Qualifications

  • Experience administering IT infrastructure, including:
    •  Identity Management
    • Client configuration, patching, and imaging tools
    • Networks: firewalls, switches, wireless access points, VPN, network services and segmentation
    • File sharing
    • Monitoring tools
  • Experience working closely with an IT support team, providing tools and instruction.
  • Experience with scripting (bash, Powershell, etc.) and working with webhooks and APIs
  •  Experience troubleshooting problems with servers, clients, networks
  • Experience managing IT projects, i.e. large scale hardware roll-outs or network changes
  • Experience with IT security systems and processes

Additional Information

For additional Information visit our Career Site: https://www.soul-cycle.com/careers/

Please note that Soulcycle has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees. As a condition of employment, SoulCycle employees are required to provide proof of a COVID-19 vaccination. An applicant's offer of employment is also conditional until they can provide proof of a COVID-19 vaccination.

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