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Membership Sales Advisor, St James's - Equinox Fitness Clubs

London, United Kingdom

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As a Membership Advisor, you are an Equinox brand ambassador. You are passionate about living a healthy lifestyle through fitness and wellness, and excited about helping others by encouraging their potential. With guidance and support from the club’s General Manager and Regional Sales Director, you crush sales goals for yourself and the team. As the expert on all of the club’s amenities, features, and programs, you’re responsible for building lasting relationships with prospective and current members, ensuring they’re maximizing their Equinox experience. We invest in your development. For nearly 30 years, we’ve hailed as the leaders in establishing a high-performance sales culture through Training and Development. Get ready to master sales through a luxury lens and enhance your sales skills to new heights.

  • Full Time
  • Entry to Mid Level
  • No Travel
Membership Advisor

Success Profile

What makes Membership Advisors at Equinox successful? Check out the top traits we’re looking for and see if you have the right mix.

  • Competitive
  • Goal-oriented
  • Confident
  • Proactive
  • Enthusiastic
  • Team Player


Membership Sales Advisor, St James's - Equinox Fitness Clubs



Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle, Equinox Hotels and Equinox Media are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.


We are passionate about high-performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

•Submit your CV

•Include a brief statement indicating: Why you would thrive in this position.

Position Overview:

Membership Advisors at Equinox are the front line business drivers and brand ambassadors in our exclusive communities. We are a results-driven organization and our successful Membership Advisors are responsible for the lion share of those results and impressive growth.

Are you looking for?

•Comprehensive training program focused on: sales, lead generation & marketing, exercise science, fitness programming, luxury brand communications, business analytics, & systems

•Experience building and growing a business for a luxury lifestyle brand

•Leadership development. Many of the most senior leaders at Equinox started as Membership Advisors.

•Career growth opportunities in the following functions: Sales, Account Management, Marketing, Operations

•Satisfaction! You’ll have great satisfaction knowing you are improving every new member’s life and saving some by selling the Equinox lifestyle

•Energetic and fun work environment … we work hard but we play hard, too!

•Complimentary membership to Equinox!

•Employee discounts at our Shop, Spa, Pilates & Personal Training

•Excellent earning potential


Do you have?

•Proven ability to deliver results

•Passion for health and fitness

•Exceptional ability to build relationships and rapport

•Flexibility to work weekends and holidays

•Preferred, not required: degree or related sales, customer service or hospitality experience

Our Membership Advisors earn a base salary, uncapped incentive plan, complimentary membership, comprehensive benefits package and more.

All of your information will be kept confidential according to GDPR guidelines.

Must have a legal right to work in the UK. While we appreciate every applicant’s interest, only those under consideration will be contacted. We regret that phone calls will not be accepted. 

All your information will be kept confidential according to GDPR guidelines.

Additional Information


  • We offer competitive salary, benefits, and industry leading commission opportunities for club employees
  • Complimentary Club membership
  • Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. 

  • Path to Success
  • Performance
  • Science of Sales


  • At Equinox, we invest in the development and growth of our Membership Advisors throughout their career paths. Prove your success and you can truly build your own career path.

  • As part of a performance-based culture, you will work alongside a team of engaged, like-minded, and passionate individuals. Our environment is fun, rewarding and goal-oriented. We are proud of our achievements and putting in 110% is expected.

  • At the beginning of your training you will learn the Equinox brand, our programming, the member experience, what sets us apart from other fitness options and what appeals to our discerning member base. You will learn the science of sales by understanding our leads segmentation process.


  • Medical, Dental, Vision, HSA and FSA, including mental health coverage

  • Retirement planning options, including employer matching 401K

  • Complimentary Equinox and Equinox + membership and access to our global network of state-of-the-art facilities

  • Membership discounts on Equinox products and services

  • Base salary + commission on all sales (no cap)


At Equinox, our training and development doesn’t stop with Membership Advisement. With a well-defined career path, many of our Membership Advisors find themselves moving through the organization across many different roles. The most popular paths follow a leadership track towards Sales Management, Operations Management, and Corporate Sales. However, our Advisors have been known to explore as diverse areas of our business as Sales Operations, Marketing, Real Estate, and even Business Analytics, to name a few.

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Membership Advisor Flowchart
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At Equinox, we recognize that our Membership Advisors truly drive our business and we both recognize and celebrate their success. At our Annual Sales Forum—an awards ceremony where nominees and winners are recognized for their performance across categories—you’ll have the opportunity to see the global Equinox team in action and celebrate our accomplishments as a community.

Annual Sales Forum
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“I never imagined I would have a career in sales, but I believed in the brand and therefore I wasn't selling; I was delivering the member experience that drew me into Equinox in the first place. I also never expected I would have so much fun at work. We fight hard, we celebrate big, and we are a genuine family.” -Abbas, Membership Sales Advisor

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